Privacy Policy

Thank you for choosing Graceful Apps ("we," "us," or "our"). We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy explains how and why we collect, use, store, and share your information when you use our iOS application ("App").

1. Information We Collect

Personal Information:

• First Name:
  We collect and store your first name locally on your device solely to personalize your in-app experience. This first name will never be displayed publicly or used for any purpose other than personalization.

Usage Data:

• Behavioral Data:
  We use Mixpanel to automatically collect data regarding your interactions with the App. This includes information such as:
  • Features you use
  • Duration and frequency of usage
  • Device type and operating system
  • Approximate geographic location based on your IP address
• Crash Analytics:
  We use Sentry to capture crash reports and diagnostic data, which may include:
  • Device information (e.g., model, iOS version)
  • Crash logs and error messages
  • Stack traces and timestamps

2. How We Use Your Information

• Personalization:
  Your first name is used exclusively to personalize your experience within the App.
• Analytics & Improvement:
  Data collected via Mixpanel helps us analyze user behavior, measure app usage, and enhance our services.
• Troubleshooting:
  Crash reports from Sentry allow us to diagnose and resolve technical issues, thereby improving app reliability.

3. Data Storage and Security

• Local Storage:
  Your first name is stored locally on your device and is never transmitted to our servers or third-party services.
• Third-Party Storage:
  Usage data and crash reports collected by Mixpanel and Sentry are stored on their respective servers. We have assessed these services to ensure that they implement industry-standard security measures.
• Security Measures:
  We take appropriate technical and organizational measures to protect your data. However, no electronic storage or transmission method is completely secure.

4. Data Retention

We retain data for the following periods:

• First Name:
  Stored on your device until you delete the app or manually remove it.
• Usage Data:
  Retained for 24 months from the date of collection.
• Crash Reports:
  Retained for 12 months from the date of collection.
• Account Deletion Data:
  Retained for 30 days for backup purposes.

When the data is no longer required, we take reasonable steps to securely delete or anonymize it.

5. GDPR Rights and Exercise Process

We are committed to processing your personal data in accordance with the GDPR. You have the right to:

• Access your personal data
• Request correction of any inaccurate data
• Request deletion of your personal data
• Object to or restrict our processing of your personal data
• Request data portability

To exercise your rights, please email us at gracefulapps@gmail.com with the following:

• Your request type (access, deletion, etc.)
• Your device identifier
• Verification information

We will verify your identity within 72 hours and process your request within 30 days. You will receive confirmation once your request has been completed. For urgent requests, please include "URGENT PRIVACY REQUEST" in the subject line.

6. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know:
  You have the right to know what personal information we collect and how it is used.
• Right to Delete:
  You have the right to delete your personal information.
• Right to Opt-Out:
  You have the right to opt-out of the sale of personal information. (Note: We do not sell personal data.)
• Right to Non-Discrimination:
  You have the right to receive equal service and pricing when exercising your CCPA rights.

To exercise these rights, please contact us at gracefulapps@gmail.com. We will respond within 45 days.

7. Third-Party Services

We use the following third-party services:

• Mixpanel:
  For analyzing user behavior and app performance.
  
• Sentry:
  For capturing crash analytics and diagnostic data.
  

No additional third-party services or advertising networks are used in our App.

8. Data Sharing

• Personal Information:
  Your first name is stored exclusively on your device and is not shared with any third parties.
• Aggregated Data:
  We may share aggregated or anonymized statistics with third parties to help improve our services. Such data does not include personally identifiable information.
• Legal Disclosures:
  We may disclose your information if required by law or in response to a valid legal process or governmental request.

9. Changes to This Privacy Policy

This Privacy Policy may evolve as our App and data processing practices develop. Any changes will be communicated through the App and will become effective upon posting. Your continued use of the App after such updates constitutes your acceptance of the new terms.

10. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us at:

Email: gracefulapps@gmail.com